Shipping Policy

We roast to order at Miranda's Farms, so your coffee leaves our facility as fresh as possible. Here is what to expect after you place an order.

Questions? Email us at info@mirandasfarms.com.

Processing time

Orders are roasted and shipped within 1–2 business days of purchase. Business days are Monday through Friday, excluding U.S. holidays.

Orders placed on weekends or holidays begin processing the next business day. During launches, promotions, and the holiday season, processing may take an extra day or two — we will note it on the site if that happens.

Shipping rates

• Flat rate shipping: $[INSERT AMOUNT] on all orders within the contiguous United States
• Free shipping on orders over $[INSERT THRESHOLD] (before taxes, after any discounts)
• Alaska, Hawaii, Puerto Rico, and U.S. territories: rates are calculated at checkout and transit times are longer

Rates are shown at checkout before you pay.

Where we ship

We currently ship to all 50 U.S. states, Puerto Rico, and U.S. territories. We do not ship internationally at this time.

We cannot ship to P.O. boxes via FedEx. If your address is a P.O. box, your order will be sent through USPS.

Carriers and delivery times

We ship with USPS and FedEx. The carrier is selected based on your address and package size.

Estimated transit times after your order ships:

These are carrier estimates, not guarantees. Weather, holidays, and carrier delays can extend delivery times beyond our control.

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility. Tracking can take up to 24 hours to show activity after the label is created.

If you did not receive a confirmation email, check your spam folder or email us at info@mirandasfarms.com.

Subscriptions

Subscription orders are roasted and shipped on your selected schedule, following the same processing and transit times above. You will receive a reminder before each renewal so you can skip, pause, change your coffee, or update your address.

Address changes must be made before your renewal date. Once an order is processed, we cannot redirect it.

Address accuracy

Please double-check your shipping address at checkout. We ship to the address exactly as entered.

If a package is returned to us as undeliverable due to an incorrect or incomplete address, we will contact you to arrange reshipment at your cost. If you notice an error immediately after ordering, email us right away — if the order has not been roasted yet, we can usually correct it.

Delays, lost, and damaged packages

Once your package is handed to the carrier, delivery is in their hands. We are not responsible for carrier delays, packages marked delivered but not found, or theft after delivery.

That said, we want you to get your coffee. If your tracking has not updated in 7 days, or your package arrives damaged, contact us at info@mirandasfarms.com with your order number and photos of the damage. We will help you file a carrier claim and work with you on a resolution.

For issues covered by our Return and Refund Policy — such as receiving the wrong roast or a damaged product — contact us within 7 days of delivery.

Hot weather

Coffee travels well, but during summer months packages can sit in warm delivery vehicles. Whole bean coffee is more resilient than ground. If you live in a hot climate, we recommend ordering whole bean and bringing your package indoors promptly.

Local pickup

93-7136 Hawaiʻi Belt Rd, Naalehu, HI 96772 Select "Local Pickup" at checkout and we will email you when your order is ready, typically within 1–2 business days. Please bring your order confirmation.